Be Safe – There is always enough time to be safe; take the time. Stop the job if necessary. If you see something unsafe occurring and don’t do anything about it, you own it. Drive carefully and within the speed limit! Driving is the most dangerous thing we do.
Love Your Clients – Without them, we’re not in business. Worry about them. LISTEN to them. Talk with them. Spend time with them. Do your best to serve them.
Love Your Co-workers – Same as with clients; without them, we’re not in business. They are the engine of our business. Care for them. Respect them. Help them grow and we will all grow.
Say “We,” not “I” – It takes a team. We are a team. Watch each other’s back. Share the credit; you will be more successful for it.
Take Responsibility – Mistakes and bad things happen. When things go wrong be forthright, own it, make amends, learn from the experience and move on.
Protect our Reputation – Tell the truth. Without truth there is no integrity. Without integrity there is no reputation worth having.
Spend Wisely – Treat the Company’s money and our client’s money like it was your own. Take care of our equipment like you owned it. That leaves more money for salaries and bonuses!
Keep Some Perspective – Don’t take yourself, or the firm, too seriously. Your family comes first. Take care of yourself. Take your vacation. Enjoy each other. Learn from each other. Have fun and laugh a lot.
Be Positive – As a team, we have a zero tolerance for chronic negativity and negative politicking. If you have a problem with the Company, talk to the boss; spreading negativity amongst your co-worker hurts them and the Company. Being positive is healthy.
Communicate – Practice the “no surprises” rule. Most surprises in business are bad events. Surprises can be prevented by communication. Communication includes LISTENING to each other and our clients.
Work Hard – Put in an honest day’s work every day. Set your intention to show up and do work you are proud of. Your career and our company will thrive best when each of us works hard and contributes our full value.